Pláticas Profundas (Counselors)
Last updated: January 21, 2026
Data Controller: Vestvired MB, S.A. de C.V.
Address: Chihuahua, Chihuahua, Mexico
Privacy email: admin@platicasprofundas.com
Website: platicasprofundas.com

We may collect and process:

• Identification and contact: name, email, phone (if provided), photo, location, language.
• Professional profile: bio, specialties, certifications.
• Verification: official ID and supporting documentation; verification status when used.
• Operations: availability, schedule, Session metadata, security logs.

• create and manage your account and profile;
• verify identity and eligibility to operate on the Platform;
• enable Sessions and scheduling;
• security, fraud prevention, quality control, audit, and legal compliance;
• handle requests and authority requirements.

• aggregated analytics to improve the product;
• informational communications and, when enabled, promotional communications (with an opt-out option).

3. Data sharing

We may share data:

with Clients, only what is necessary for your profile and Session operation, for example: name, photo if any, bio, specialties, language, general location, and availability;

with providers by categories, including communications, authentication, notifications, analytics, error monitoring, hosting/infrastructure, verification, security, transcription, AI processing, and AI summary generation;

due to legal obligations or authority requirements;

in corporate transactions.

Your data may be processed outside Mexico.

We retain data only as long as necessary. If you delete your account, we may retain minimal or de-identified records for security, fraud prevention, audit, and legal compliance.

You may exercise ARCO rights by writing to admin@platicasprofundas.com with the elements and deadlines indicated in the Clients Privacy Notice (same procedure and deadlines: 20 days to respond and 15 days to execute, with possible extension under law).

We apply reasonable administrative, technical, and organizational measures. We cannot guarantee absolute security.

We will publish updates to this Notice on the Website and/or within the App.

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