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COUNSELOR OPERATING POLICY

COUNSELOR OPERATING POLICY

Last updated: January 21, 2026
Contact: admin@platicasprofundas.com

1. Punctuality

The Counselor must connect punctually to Sessions. Repeated delays may result in restrictions, suspension, or account termination.

2. No-show

If the Counselor does not attend, the Platform may apply operational and enforcement measures, including restrictions, suspension, or account termination.

3. Professional conduct

The Counselor must maintain respectful and professional conduct. Harassment, threats, hate or discrimination, explicit sexual content, exploitation, fraud, impersonation, and any illegal or dangerous activity are prohibited.

4. Confidentiality and Client data

The Counselor may only use Client data to operate Sessions within the Platform. Copying, selling, or disclosing data, or contacting outside the Platform without express and valid authorization, is prohibited.

5. Platform use

Manipulating the system, bypassing controls, requesting payments outside the Platform when prohibited/limited, or attempting to record/intercept communications without authorization is prohibited.

6. Measures and updates

The Platform may investigate reports, apply reasonable measures, and update this Policy prospectively by publishing the current version.

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